Refund Policy
Last updated: July 7, 2025
West Strategy Integrations provides digital consulting services, automation development, and downloadable products. Due to the nature of these services, my refund policy is outlined as follows:
---
Consulting Services and Custom Projects
Payments made for consultations, project-based work, or custom automation development are non-refundable once work has started. Time, planning, and technical effort are allocated as soon as the project is confirmed.
I encourage all clients to ask questions before confirming a service to ensure expectations are clear.
---
Digital Downloads and Tools
All digital products — including downloadable Google Sheets tools, Google Apps Scripts, templates, or automation bundles — are non-refundable. These are delivered electronically and cannot be “returned,” and include intellectual property that cannot be revoked once accessed.
Please review descriptions carefully before purchasing, and contact us with questions before completing checkout.
---
Billing Errors or Duplicate Charges
If you notice a duplicate charge, incorrect billing, or technical payment issue, please email me at:
📧 benjaminwest@weststrategyintegrations.com
I will review and resolve any billing errors promptly.
---
Requesting a Refund (Case-by-Case Review)
Although refunds are not standard, we want every client to be satisfied. If you believe your situation deserves a special exception, contact us with your case details and we’ll evaluate your request individually.
---
Contact
If you have questions about this Refund Policy, please reach out to:
Benjamin West
Founder, West Strategy Integrations
Email: benjaminwest@weststrategyintegrations.com
Refund Policy
Last updated: June 2, 2025
West Strategy Integrations provides digital consulting services, automation development, and downloadable products. Due to the nature of these services, our refund policy is outlined as follows:
---
Consulting Services and Custom Projects
Payments made for consultations, project-based work, or custom automation development are non-refundable once work has started. Time, planning, and technical effort are allocated as soon as the project is confirmed.
We encourage all clients to ask questions before confirming a service to ensure expectations are clear.
---
Digital Downloads and Tools
All digital products — including downloadable Google Sheets tools, Google Apps Scripts, templates, or automation bundles — are non-refundable. These are delivered electronically and cannot be “returned,” and include intellectual property that cannot be revoked once accessed.
Please review descriptions carefully before purchasing, and contact us with questions before completing checkout.
---
Billing Errors or Duplicate Charges
If you notice a duplicate charge, incorrect billing, or technical payment issue, please email us at:
📧 benjaminwest@weststrategyintegrations.com
We will review and resolve any billing errors promptly.
---
Requesting a Refund (Case-by-Case Review)
Although refunds are not standard, we want every client to be satisfied. If you believe your situation deserves a special exception, contact us with your case details and we’ll evaluate your request individually.
---
Contact
If you have questions about this Refund Policy, please reach out to:
Benjamin West
Founder, West Strategy Integrations
Email: benjaminwest@weststrategyintegrations.com